FAQs

How long does delivery take?

Your item will be custom made just for you :) It normally takes me 1 - 3 business days to create your item. In most cases my greeting cards are shipped within 1 - 2 days. Party Supplies 3-4 Business Days. Wedding Stationery 1-2 Weeks.

Once  made, I send your order via Australia Post without tracking. Here are approximate shipping times:

Australia 1 - 6 business days
New Zealand and Oceania : 6 - 8 business days
US: 10 business days
Canada: 10 business days
UK & Europe : 10 business days
Asia: 10 business days

If you would like a faster service please choose express Post upon checkout. Express Post is available both within Australia and also for International orders.

Rush Orders and Express Post

EXPRESS DELIVERY
For a tight deadline we recommend you upgrade to express post upon check out.

This option is available to both customers within Australia and international customers worldwide

Australia - next day within Express Post network
New Zealand and Oceania : 4 business days
US: 4 -6 business days
Canada: 4 -6 business days
UK & Europe : 5-7 business days
Asia: 4 -6 business days

Do you offer discounts on bulk orders?

Sales are not offered often at The Paper Angel as we believe you are getting a premium product at a competitive price. But we do offer discounts on bulk orders. The best way to receive a discount is to subscribe to our mailing list or to follow us on social media. .


Join today and receive a 10% discount on your first order.

Click the following link to join http://bit.ly/2jOlMbw

Can you add a personal message in a language other than English?

Yes of course! When ordering simply leave what you would like on your greeting card, stationery  in the language of your choice and we will make to order.


To make sure everything is correct we will send you a proof of the finished item before sending to make sure all details including spelling are correct.

Do you take custom orders?

We love custom orders!

If you want something custom made. Have a specific idea in mind. Want to make something one of a kind. We can help! 

Just email me at thepaperangel@outlook.com.au and I will respond to your within 24 hours of receiving your email. 

I like a design in your store but I was wondering whether I can change the sentiment, colour etc. is this possible?

Absolutely! All my designs( except those which include a clipart element in the design) are customisable. I can custom colour, add a personal message inside the card for you. Change the sentiment. 

Just email me for a custom order or to save time just order from my shop the design you like with the details of how you would like it customised and I will make to order.

With all customisations I will send you a proof via email before posting to make sure everything with your order is correct and to make sure you are completely happy with your purchase and the finished design